Return And Refund Policy

Return Window

  • Returns accepted within 30 days of delivery.

Condition Requirements

  • Sleeves/Hats: unworn, unwashed, tags attached, original packaging.
  • Gloves: unopened/unused due to hygiene standards (defective items excepted).
  • Clearance items: final sale unless defective.

How to Start a Return
Email sale@lunverosia.shop with your order number, item(s), and reason. We’ll provide instructions and the return address.

Fees & Shipping

  • Original shipping is non-refundable.
  • Return postage is the customer’s responsibility unless we shipped a defective or incorrect item.

Exchanges
For fastest service, place a new order and return the original for a refund.

Refund Timing
Refunds are issued to the original payment method within 5–10 business days after we receive and inspect your return.

Defective/Incorrect Items
Contact us within 7 days of delivery with photos; we’ll make it right.